They are to also assist the Concierge duty and Service Excellence Manager in the day to day operations and be familiar with the hotel’s standards, policies and…
To attend pre-shift briefing and communications meeting required or requested by the Bell Captain or Front Office Manager. To address the guest by name.
Reviews status of assignments and any follow-up action with on -coming Assistant Manager. Meets with Front Desk Assistant Managers, Front Desk, PBX supervisors…