Act as 2nd Tier support for escalated help desk items. Expertise in with installing, configuring and troubleshooting desktop OS issues along with MS Office and…
Provide 2nd and 3rd level support. Proactively ensure the highest levels of systems and infrastructure availability. Associate’s degree or equivalent required.
Providing installation, maintenance and troubleshooting support of desktops, laptops, printers, tablets and smart phone devices -via phone, e-mail, remote on…
Providing installation, maintenance and troubleshooting support of desktops, laptops, printers, tablets and smart phone devices -via phone, e-mail, remote on…
Assist with resolving 2nd & 3rd level client problem tickets. Support and maintain computer systems, desktops, laptops, mobile devices and peripherals within…
Provide 2nd and 3rd level support. Proactively ensure the highest levels of systems and infrastructure availability.
The Help Desk Analyst will provide Level 1 support to clients. We provide 24/7 support and offer 1st, 2nd and 3rd shift schedules.
Escalate service requests that require engineer level support. Basic technical support at the network level: 2nd and 3rd shift hours.
Ability to relate technical difficulties to outside support staff (programmers, engineers, etc.). Minimum of two years’ experience in technical environment,…
Provide 2nd and 3rd level support. Provide technical guidance and support to application development staff. Proactively ensure the highest levels of systems and…