The Help Desk Analyst will provide Level 1 support to clients. Perform customer support to client via telephone, chat and email support.
Experience with Help Desk or Desktop Support preferred. Ability to install, maintain and troubleshoot desktop computers, MACs, laptops, network printers,…
Serve as a point of escalation to level I engineers. Coretelligent’s remote support engineers utilize strong customer service skills to provide remote technical…
Provide 2nd and 3rd level support and function as a Subject Matter Expert (SME). Demonstrated expertise managing the entire desktop or server architecture…
The Network Engineer will provide 3rd Tier support to 2nd Tier Network Operations staff to resolve customer issues with critical response time requirements.
Provide 2nd line desktop and technical support for all users. Provide support across multiple technology platforms.
The Technical Support Analyst will provide Level 1 support to clients. Performing technical customer support to our NYS client via telephone, chat and email…
Serve as a point of escalation to level I engineers. Coretelligent’s remote support engineers utilize strong customer service skills to provide remote technical…
Ability to deal with various customer levels. Support all components and process of the SevOne software. 3 years overall technical support with experience in…
Provides 2nd level support for the I.T. Escalates to Desktop Engineers support team when necessary. Provide second level support to the I.T.